SHIPPING INFORMATION
Orders will be shipped in the USA, selected countries in the European Union, and in the UK. We reserve the right to modify the serving markets at any time. We are unable to ship to Army Post Offices (APOs) and Fleet Post Offices (FPOs) at this time. We strive to ship your order as quickly as possible. The amount of time it takes for you to receive a product will depend on how long it takes us to process your order and how long it takes the carrier to deliver the order to you once it is shipped. We reserve the right to use the shipping carrier of our choice. We charge shipping and handling for all orders. You will have the opportunity to find out what your shipping and handling charges are prior to placing your order.
You may receive shipments in separate boxes.
The products are delivered via affiliated couriers and postal services, directly to the User, at the delivery address specified during the order phase.
In completing the registration procedure, is required for the execution of this contract and all relative correspondence, that the User authorizes the Seller to notify his/ her personal data to the couriers and/ or shipping companies used to deliver the purchased goods, in order to allow their delivery.
The Seller will do everything in its power to process the order within 3 days and in any case no later than 30 days from the following day the payment has been made. Delivery times are calculated based on working days and do not include public holidays.
This Site allows the delivery of the products to be requested at an address that is different to the User’s own, provided that it is within the User’s Country of residence that was indicated at the registration; in any case, it is responsibility of the User to specify all the necessary details for a successful delivery.
It is never possible to collect the products that were purchased via the Site directly from the Seller’s warehouse. The costs and types of delivery offered may vary according to the Country and the method of delivery chosen by the User; the customer can contact the Seller in order to get a special offer in relations to orders for large quantities of goods.
These costs and any additional cost shall be borne by the User, unless differently stated at the time of checkout. The charges will be clearly and separately indicated on the order summary, before the User continues the transmission of the said order, as well as in the confirmation e-mail.
The delivery process requires that, in the event that the recipient is absent when the courier arrives, the courier leaves a card with contact details to organize a second delivery, in order to successfully complete the delivery. In the event of delivery's failure due to the recipient’s absence at the time when courier attempts to carry out delivery, the package will remain in storage. It will be a User’s duty to take care of the collection.